Returns and Shipping
Order Shipping and Processing
Currently we only ship to customers located in the United States. All orders usually ship out of our warehouse within 3 business days from the date on which the order was received. To avoid delays in shipping, please make sure that all orders are placed with a correct and valid name & address. Orders that are placed after 12:00pm PST each day may be processed the following business day. Any orders placed during the weekend (Fri-Sun) are processed the following business day. We do not ship on holidays and/or weekend.
Most orders are delivered between 2-5 business days, depending on how far the delivery address is away from Los Angeles, California. Please understand we are not responsible for any delayed or damaged orders caused during the shipping process, but we'll do our best to accommodate any special shipping instructions.
Fast, free shipping on orders over $39 all day, every day. Currently only shipping to the United States.
100 Day Odor-Free Gaurantee
Within 100 days of receiving your Nutrl towels, if you ever have an odor-related issue simply send back the items that you want to return and we will replace them or refund the amount you paid for the item. You will just have to pay the cost of shipping the product(s) back to us.
To get started, send us an email at: firstname.lastname@example.org
We want you to be 100% satisfied with your order. If for any reason you're not entirely satisfied please reach out to us by sending an email to: email@example.com